Copyright
All Apiary Knits original design patterns are the copyrighted property of Melissa Burke, Apiary Knits, and are intended for the personal use of the original purchaser only. Please respect this copyright and do not reproduce or distribute any Apiary Knits pattern (in whole or in part) without express written permission from Melissa Burke, Apiary Knits.
Returns
As my knitting patterns are intellectual property, they are NOT RETURNABLE.
Pattern Delivery
Please note that purchases made on this website are for PDF knitting patterns only; NOT paper, printed patterns or finished knitted items.
The Apiary Knits website utilizes the Ravelry Shopping Cart system. Once your purchase is complete, you will receive a link to follow to download your new pattern. If you are a Ravelry member, a copy of the pattern will also be placed in your Ravelry library. You do NOT need to be a Ravelry member to purchase my patterns using the Ravelry Shopping Cart system. (You might want to consider joining though as it is a great online community of knitters!)
Pattern Support
All of my patterns have been professionally tech edited and test knit to check for errors, but as we are all human, I realize that sometimes there may be questions on a knitter’s part or that an error may have slipped through our careful checks.
I am always happy to assist with any pattern that you experience confusion or difficulty with. So, if you have questions, or believe that you have found an error, please do not hesitate to contact me. You can most easily reach me via the Contact Form on this website, message me on Ravelry (my username is ApiaryKnits), leave a post in my Apiary Knits Group on Ravelry, or convo me on Etsy (my shop name is ApiaryKnits).
I make every attempt to respond to all inquiries within 48 hours.
Your Privacy
I value your right to privacy as much as I value my own. I do not store any of your personal data other than that with which I need to fulfill your pattern order. This includes your name and your email address. I do NOT store credit card information, nor do I have access to your credit card information.
I will not spam your email or send you any unsolicited email unless it is regards to your order or previous orders, ie I have issued a pattern update or correction.